A new generation of communication tools for a new generation of Alcoa workers


At the Alcoa plant in the distant coastal town of Fjardaal, Iceland, employees relied on a magnetic board to assign and trade shifts, while standard email was used to communicate critical information from one shift to the next–both of which required people to be physically present to retrieve messages or confirm changes in shift assignments. The adoption of Microsoft Teams transformed these otherwise manual tasks into a workflow better suited to a new generation of digitally savvy Alcoa employees who all carry smartphones. With Teams, company-wide announcements are now made with the confidence that everyone will see them via their devices, regardless of location, while operational information is quickly disseminated and passed along from one shift to the next to improve processes, safety, and efficiency. Watch the video to see how Teams is delivering the future of communication to a new generation of Alcoa plant personnel.

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About the author

Matt Griffin started working with computers in his early teenage years by building websites and running small profitable web businesses throughout high school. Matt attended Indiana University - Purdue University, Indianapolis and graduated with a Computer Information Technology, BS from Purdue University. While Matt attended school he worked in multiple departments performing different technical responsibilities ranging from web development, desktop support and server support. Upon graduation Matt started full time at a large MSP in Indianapolis working with medium to large businesses to manage their server infrastructure and focusing heavily on Microsoft Certification. Eventually Matt moved on to a privately held construction company where he manages all of their internal IT Systems and has been providing a guiding vision not only for their Server Infrastructure, but their Desktop Support and Application implementations. Matt currently holds an MCSA in Windows 7, Server 2008 and Server 2012.